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Ready to experience reliable plumbing, heating, and gas services? Contact Summit Plumbing & Heating Solutions today for expert solutions across Kent.

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FAQS

Frequently Asked Questions

Find answers to the most common questions about our services, pricing, and process below.

Do you offer free quotes?

Yes, we provide free quotes for all installation and upgrade work to your home. However, if you're experiencing issues that require investigation to diagnose the problem, this will be charged at our standard hourly rate of £84 (inc. VAT).

How much do you charge for callouts?

Our standard charge for plumbing, heating, or boiler breakdowns is £84 (inc. VAT) for the first hour, which covers investigation, diagnosis, and hopefully repair. If parts are needed, the cost will be added to the total. After the first hour, we charge in 30-minute increments.

Do you offer guarantees on your work?

Yes, we're so confident in our workmanship that we offer a 1-year guarantee on all work carried out. This gives you complete peace of mind in the quality of our service.

Are you Gas Safe registered?

Absolutely. We're fully Gas Safe registered (944775) and qualified in Water Regs, Unvented, and Plumbing NVQs. This ensures all our work meets the highest safety standards.

What areas do you cover?

Based in Sidcup, we provide services across Kent including Orpington, Bexley, Dartford, Maidstone, and Medway. Contact us to confirm if we cover your specific area.

What's included with a new boiler installation?

Every new boiler installation includes an A-rated boiler with 95% efficiency, boiler protection kit (filter, scale reducer, shock arrestor), new smart controls, system flush, commissioning certificate, and up to 10 years warranty.

How much does a boiler service cost?

Our boiler services start from £90 (inc. VAT). This includes checking flue gas readings, taking working pressures, cleaning condense trap and central heating filter, and checking for internal leaks.

Do you provide emergency services?

Yes, we understand that plumbing and heating emergencies can't wait. Contact us on 07947 403269 for prompt emergency assistance when you need it most.

Testimonials

What our customers say about us

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"Polite, professional and hardworking. Couldn't recommend Luke more. Lovely man too! Very pleased with the work he did."

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Fariba Mansouri-Johnson
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"Contacted Luke after reading good reviews. He didn’t disappoint and has carried out several jobs for me, all completed well at fair price."

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Jo Keys
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"Luke went above and beyond for me. Reasonable price but still good work. Installed a new bathroom radiator for me and fixed my leaking toilet."

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S C
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"We have been using Luke to complete our Landlords Plumbing & Heating Repairs for several months and would highly recommend his services."

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Kent Residential Maidstone
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"Luke did a fantastic job replacing our hot water cylinder. He explained what needed doing very clearly, looked at a couple of other things while at our house"

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Robert de Castro
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"I had an outstanding experience with Luke from Summit Plumbing and Heating Solutions. Luke was the epitome of professionalism and friendliness."

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Glenn Jackson
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"Thank you Luke for doing such a great job clearing the blocked drain and for coming out so quickly and reliably. Pat"

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Patricia Morgan
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"Great plumber. Quick quote great communication and job completed. Very friendly and efficient. It was a tough one, but Luke completed the job."

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Linda
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"He listened to the problem I was experiencing, saw it for himself and offered an immediate workable solution.

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Dan H
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"Excellent work in dealing with a small leak we had. Would highly recommend Luke for his professionalism."

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John
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"We have been using this company for a few years now. Always had a good experience, reliable, trustworthy and honest."

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Arshian Khan
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"I could not be more happy with the work carried out by Luke, excellent work carried out with attention to detail, kept me in touch with progress throughout."

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Philip Odwyer
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